Terms & Conditions

Terms & Conditions

Effective date: 1st May 2025

Welcome to Meadow Haven. By booking an appointment or using our website, you agree to the following terms and conditions.

  • All appointments require a consultation to ensure treatments are safe and suitable.

  • Please arrive on time; late arrivals may result in shortened or rescheduled appointments.

  • You must provide accurate medical information prior to treatment.

  • Cancellations require at least 48 hours’ notice.

  • Late cancellations or no-shows may incur a fee or loss of deposit.

  • Refunds are only offered if we cannot provide the agreed service or if required under consumer law.

  • Treatments are provided following a medical consultation and assessment.

  • Results vary; we cannot guarantee specific outcomes.

  • You must follow all pre- and post-treatment advice provided.

  • Meadow Haven is not liable for any loss or damage unless caused by proven negligence.

  • We are fully insured and comply with all relevant healthcare regulations.

  • Content on this site is for general information only and is not medical advice.

  • We are not responsible for third-party links or content.

We may update these terms and our privacy policy at any time. Updates will be posted on this page.

What to Expect

What to expect

All treatments begin with a relaxed, no-obligation consultation where we’ll chat about your goals, medical history, and what’s best for you. You’ll never be rushed or upsold, just honest, friendly advice in a calm setting.

Appointments are always private, one-on-one, and held in our peaceful annex in Thornbury.

What to Expect

What to expect

All treatments begin with a relaxed, no-obligation consultation where we’ll chat about your goals, medical history, and what’s best for you. You’ll never be rushed or upsold, just honest, friendly advice in a calm setting.

Appointments are always private, one-on-one, and held in our peaceful annex in Thornbury.