Privacy Policy

Privacy Policy

Effective date: 1st May 2025

Meadow Haven is committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy explains how we collect, use, and store your data in line with the UK General Data Protection Regulation (UK GDPR).

Address: Whitfield, Wotton- Under-Edge. Gl12 8DU
Email: info@meadowhaven.co.uk
Website: www.meadowhaven.co.uk

 

We may collect and process the following personal data:

  • Name, email address, phone number

  • Date of birth, medical history (where relevant for treatments)

  • Payment details (processed securely)

  • Appointment details and treatment history

We use your data to:

  • Schedule and manage appointments

  • Provide treatments safely and effectively

  • Communicate with you (confirmations, reminders, updates)

  • Maintain records for legal, insurance, and clinical purposes

  • Send marketing communications (only if you’ve consented)

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate data

  • Request deletion of your data (where legally allowed)

  • Withdraw consent for marketing at any time

  • File a complaint with the ICO if you’re concerned about how we handle your data

We store your data securely using encrypted systems and only keep it for as long as necessary to provide our services and meet legal obligations.

We do not sell or share your data with third parties, except:

  • When required by law

  • With trusted third-party service providers (e.g., payment processors, booking systems) under strict data protection agreements

If you opt in to receive updates, we may send occasional emails about new treatments or offers. You can unsubscribe at any time.

Our website may use cookies to improve user experience. You can adjust cookie settings in your browser.

For any privacy concerns or to exercise your rights, please contact:
Natalie Gough
Email: info@meadowhaven.co.uk

What to Expect

What to expect

All treatments begin with a relaxed, no-obligation consultation where we’ll chat about your goals, medical history, and what’s best for you. You’ll never be rushed or upsold, just honest, friendly advice in a calm setting.

Appointments are always private, one-on-one, and held in our peaceful annex in Thornbury.

What to Expect

What to expect

All treatments begin with a relaxed, no-obligation consultation where we’ll chat about your goals, medical history, and what’s best for you. You’ll never be rushed or upsold, just honest, friendly advice in a calm setting.

Appointments are always private, one-on-one, and held in our peaceful annex in Thornbury.